1. Information We Collect
We collect information to provide class management, scheduling, and family coordination services:
- Account Information: Name, email address, phone number, and profile information for instructors, parents, and their children
- Instructor/Studio Information: Business name, class types offered, availability schedules, and contact information
- Child Information: Child's name, age, and enrolled classes
- Class Information: Class schedules, attendance records, subscribe codes, and booking details
- Communication Data: Messages between instructors and parents regarding classes and schedules
- App Usage: How you use our app to improve our services
- Device Information: Device type, operating system, and app version
2. How We Use Your Information
By using PlayPal Q, you understand and consent to the collection and use of information as described in this Privacy Policy, including the processing and transfer of information to the United States and/or other countries for storage, processing, and use by PlayPal Q and our service providers.
We use your information to:
- Create and manage accounts for instructors, studios, and families
- Facilitate class enrollment through subscribe codes
- Manage class schedules, bookings, and attendance tracking
- Enable secure communication between instructors and parents
- Send important notifications about classes, schedules, and app features
- Process payments and manage subscriptions (for instructors and studios)
- Coordinate family activities and events
- Ensure the safety and security of our platform
- Improve our app and develop new features
3. Information Sharing
We do NOT sell your personal information. We may share information only in these limited circumstances:
- With Instructors: When parents enroll their child in a class, the child's profile information is shared with that class instructor for class management purposes
- With Parents: When instructors create classes and parents enroll, class schedules, attendance records, and instructor contact information are shared with enrolled parents
- Within Your Circle: Information you choose to share for family coordination activities
- Service Providers: Trusted companies that help us operate our app (like hosting services, payment processors, app stores)
- Legal Requirements: When required by law or to protect safety
4. Children's Privacy
PlayPal Q is designed for instructors, studios, and families with children. We take extra care to protect children's privacy:
- Adult-Only Accounts: Only adults aged 18+ can create accounts (instructors, parents, and guardians)
- No Direct Child Collection: We never collect information directly from children under 13
- Parental Management: All child profiles are created and managed exclusively by parents
- Parental Rights: Parents can review, update, or delete their child's information at any time
- Limited Data: We only collect minimal information necessary for class management and activity coordination
- Instructor Access: Instructors can only view information for children enrolled in their classes
- Controlled Sharing: Children's information is only shared with enrolled instructors and families in your trusted circle
COPPA Compliance Note: While we strive to comply with COPPA principles, our app is designed as an adult-only platform where children do not directly interact with the service. Parents create and manage all profiles on behalf of their children.
5. Data Security
We implement reasonable security measures to protect your information:
- Secure data transmission and storage
- Regular security updates and monitoring
- Limited access to personal information
- Secure hosting infrastructure
6. Your Rights
You have the right to:
- Access and review your account information (instructor, studio, or family information)
- Update or correct inaccurate information
- Delete your account and associated data
- Request a copy of your data
- Withdraw from classes and cancel subscriptions
- Control who can see your child's information (parents only)
7. Third-Party Services
Our app may include links to third-party services. We are not responsible for their privacy practices. Please review their privacy policies before using their services.
8. User Types and Data Access
PlayPal Q serves different types of users with varying data access:
- Parents: Can create child profiles, enroll in classes, coordinate family activities, and control what information is shared
- Instructors: Can create classes, manage schedules, track attendance, and view information only for enrolled students
- Studios: Can manage multiple instructors, locations, and classes with appropriate data access for their organization
9. Changes to This Policy
We may update this privacy policy from time to time. Continued use of PlayPal Q after changes constitutes acceptance of the updated policy.
Last updated: December 13, 2025